Freight Best Practice News

...Indicators

The Department for Transport's On Line Benchmarking pilot which went live in August, has today (Monday 3rd November) been expanded to include 6 additional KPIs to the two that currently exist. The pilot which is designed for vehicles over 7.5t GVW within the trunking and aggregates sector, runs until March 2009 and allows operators to compare their performance instantly and anonymously with that of similar operators.

The pilot initially allowed operators to compare their MPG and Safety with that of their competitors. Due to the success of this phase, added to the positive feedback received from participants, 6 more KPIs have today been rolled out to allow a more thorough, detailed comparison of results. The 6 new KPI's are:

• Empty Distance Run
• Vehicle Fill
• Vehicle Time Utilisation
• On Time Deliveries
• Damaged Deliveries
• Delivery Complaints

Scott Hardy, Principal Consultant at Faber Maunsell, who is managing the On Line Benchmarking pilot programme for the Department for Transport (DfT) states, 'The addition of a further 6 KPIs to the OLB reporting capability will allow road transport operators to gain a greater understanding of where they currently sit within the industry in terms of performance, and where they need to be in order to aim for 'best in class' status.'

Operators interested in taking part in this pilot programme should either visit the Benchmarking Section or contact Scott Hardy on 0161 927 8398 or by e-mail at scott.hardy@fabermaunsell.com