If you don’t measure performance effectively, how can you manage it effectively? This question is vitally important in freight operations as there are so many component parts to monitor, from fuel consumption and tyre wear through to driver productivity and accident records.

Measuring performance, setting targets for improvements and monitoring progress towards those targets are the cornerstones of successful performance management.

Freight Best Practice has a series of publications available to help you monitor your internal operational performance against Key Performance Indicators (KPIs) and to benchmark your own operation against the very best of the competition.